Bank Manager,
SBI Bank, Magadi Road Branch
Near Magadi Road metro station,
Bengaluru- 454332

Subject: Letter to bank manager for not receiving sms alert

Respected sir,
I would like to politely and respectfully inform you that I have a savings account in your account. XXXXX is my account number.

With due respect, I would like to bring up a problem that I have been having for a while. I selected the SMS alert option and paid the necessary fees for the service. Unfortunately, I am not getting any SMS updates for any transactions made from my account on the mobile number registered with the bank.

I humbly ask that you check into the situation and assist me by guiding me through the process of having it fixed so that I won’t have to deal with this problem any longer. I will do my best to earn your favor. Please kindly consider.

Yours sincerely,
Rajesh Shah